SERVICES

Joint Warehouse & Home Delivery Applications

Horoz is offering order management, warehousing and home delivery services to customer addresses in 81 cities and major towns across Turkey.

Sectors

 •  White goods and households

 •   Electronic house appliances

 •   Large scale retailers /retail chains

 •   Home development & hardware

 •   Similar packaged goods for home use

Application scenarios

 •   Home delivery from sales point/dealer (limited value-add)

 •   Home delivery from customer warehouse location

 •   Order management and home delivery from joint warehouse (high value-add)

Services

 •   Web based application to manage orders and delivery       appointments

 •   Consolidation of dealers/sales points stocks to a single       warehouse location and inventory management

 •   All-day or time slot deliveries according to appointment

 •   Home delivery to floor levels

 •   Synchronization with service organizations prior to set-up

 •   Special solutions available for oversize and heavy                 commodities

 •   Customer calls and surveys

 •   Integration and data exchange with customer IT systems

 •   Improved costs and reduced investment burden for dealers and service shops

 •   Better management of commercial risks in the sales organization

 •   Visibility/transparency of dealer stocks via Horoz’s web solution

 •   A general improvement in use of resources across the supply chain (in terms of vehicles, space and personnel)

 •   Better damage performances with less handling

 •   Better management return, reject and swap operations

 •   A trustable, prestigious appointment/delivery system to strengthen corporate identity